“I run the IT here. When one of our helpdesk techs booked in a holiday that left me on my own for most of the term, I called Idol Solutions for a temporary replacement and they had someone onsite within the week. Without them, I'd have spent half my week on password resets and student device problems while the work that actually matters, like security, infrastructure and planning, kept slipping. The helpdesk and student support staff they place handle the front line day to day, and it frees me up to do my actual job.”
ICT Manager, Government secondary school